Ideas you can use
A CLEARER VIEW OF
CANNABIS
MARKETING.
Explore email, SMS, creative, and retention ideas for cannabis retailers and brands.
The Hiigher blog
LATEST THINKING.
What a Fully Managed AIQ Marketing Program Takes Off Your Team’s Plate
A managed AIQ program gives ongoing marketing work a human owner. See how strategy, audience growth, segmentation, creative, customer journeys and reporting fit together, what input your team still provides and why platform charges remain separate from service fees.
How to Coordinate Email, SMS and Push Without Over-Messaging Dispensary Customers
Customers experience your campaigns and automated journeys as one conversation. Learn how to give email, SMS and push distinct jobs, review the combined message schedule and choose a useful cadence without repeating the same announcement across every channel.
Reach the Right Customers Across Dispensaries With Location Aware Segmentation
Location-aware segmentation connects the right customers with useful store information. Learn how to choose location signals, handle shoppers who use multiple stores and carry local relevance through to the destination without making assumptions about customer preferences.
What a Useful AIQ Marketing Audit Should Reveal for Your Dispensary
A useful AIQ marketing audit should show where the customer experience can improve, not simply list account settings. Explore the questions it should answer about audience growth, segmentation, journeys, loyalty and the next marketing priorities for your dispensary.
Different Messages for Each Stage of the Dispensary Customer Lifecycle
Customer stage should change more than an audience label. Learn how to choose useful messages for new subscribers, first-time purchasers, regular customers and people who have been away, then update the journey when the relationship changes.
How a Dispensary Can Rebuild Trust After Too Many Irrelevant Messages
When a dispensary has sent too many irrelevant messages, more volume is unlikely to repair the relationship. Start with audience fit, customer preferences and a simpler program that makes each new message useful rather than asking for attention again.
Your First 30 Days With a Managed AIQ Marketing Team
The first month with a managed AIQ team should turn business goals into clear marketing priorities. Explore a proposed approach to understanding the audience, improving customer journeys and developing agreed campaigns without assuming every account needs the same work.
Understanding Whether First Time Dispensary Customers Return
First-to-second purchase reporting can reveal where the customer relationship needs attention. Define a fair observation period, check the purchase history and use the findings to improve relevant follow-up without assuming the report proves why customers return.
SMS and Push Have Different Jobs in a Dispensary Retention Program
SMS and push can contribute to retention in different ways, but neither should be added simply because it is available. Compare the customer experience, eligibility and purpose of each channel before deciding what a message should do.
Make the Dispensary Email Subject Line and Preview Work Together
The subject line and preview give customers their first explanation of an email. Use them together to introduce one clear idea, add useful context and set an expectation the message can fulfill without exaggerated urgency or repetitive wording.
Plan Seasonal Dispensary Campaigns Around Customer Needs
A seasonal calendar is more useful when it reflects your customers rather than every promotional date. Choose relevant themes, tailor them to the right groups and coordinate the messages with existing journeys before adding more sends.
Turn the Monthly Retention Report Into the Next Marketing Decision
A retention report should help your dispensary decide what to improve next. Connect changes in new, returning and inactive customers with a specific marketing question, then choose one useful test and a sensible way to assess it.
MAKE YOUR NEXT MOVE
A SMARTER ONE.
Let’s look at what’s working, what’s getting missed, and where a managed retention program could help.

